"AI MATTRESS" is provided by Shenzhen Meimeng Intelligent Equipment Co., Ltd. (hereinafter referred to as "we" or "us"). We fully understand the importance of personal information to you. We are committed to adhering to the principles of matching rights with responsibilities, clear purpose, informed consent, data minimization, openness and transparency, security assurance, and subject participation. We will implement appropriate security measures in accordance with industry-standard security practices to make every effort to protect your personal information. The "AI MATTRESS Privacy Policy" (hereinafter referred to as "this Policy") outlines how we collect, use, disclose, process, and store the information you provide to us while using this application. For the purposes of this Policy, "personal information" refers to data that can identify a specific individual, either on its own or when combined with other information. We will strictly adhere to this Policy when using such information. Please read and understand this Policy carefully before using this application. You should pay particular attention to the clauses marked in bold and ensure you fully understand and agree to them before proceeding to use the application. If you have any objections, comments, or suggestions regarding the content of this Policy, please contact us using the contact details provided. If you are a minor, you must obtain the consent of your parent or guardian to use this application and agree to the relevant service terms. Parents and guardians should also take appropriate precautions to protect minors, including supervising their use of this application. This Policy covers the following main areas: 1. How we collect and use your personal information 2. Disclaimers 3. Your rights as a data subject 4. How we manage and protect your personal information 5. How we handle the personal information of minors 6. How to contact us 7. Updates to this Policy 1. How we collect and use your personal information This application will not provide, sell, rent, share, or trade your personal information to any unrelated third party unless we have obtained your prior permission, or unless such a third party is providing services to you—either independently or jointly with this application (including its affiliates). In the latter case, upon the conclusion of the service, the third party will be prohibited from accessing the information, including any data they were previously able to access. We will collect and use your personal information solely for the purposes described below: 1.1 Registering a AI MATTRESS account By registering aAI MATTRESS account, you can use AI MATTRESS products and services. The email you provide when registering for a AI MATTRESS account will serve as your account identifier. You will also need to set a password (classified as sensitive personal information) to access the account. Your AI MATTRESS account and password will be stored in encrypted form and are for your exclusive use; we recommend keeping your password secure to prevent unauthorized access to your account. 1.2 Using the AI MATTRESS Account When you log in to your AI MATTRESS account, we may collect information regarding your device and network. Providing details such as your profile picture, nickname, gender, date of birth, height, and weight allows for a better service experience; failure to provide this information may limit access to certain services and functions. By linking Meimeng smart devices, we may collect physiological data—such as heart rate, respiratory rate, weight, and body measurements—to provide you with relevant services and features. With your authorization, AI MATTRESS may access your device's camera, Bluetooth, and other components solely to provide necessary services. You may choose whether to grant this authorization; withholding it will restrict your use of specific services and functions. 1.4 Account Security You can use the "Account Security" feature to set a security email address, which facilitates password recovery, account changes, and identity verification. Your email address is stored securely in encrypted form and can be modified at any time. 1.5 Logging into Third-Party Services with Your AI MATTRESS Account You may use your AI MATTRESS account to log in to third-party services. When you log in to a third-party service using your AI MATTRESS account, the third-party provider may access data such as your profile picture, nickname, or physiological information, subject to your consent. We strictly adhere to laws and regulations by requiring third-party providers to use your personal information reasonably and within the scope of your authorization; the third party bears liability for any usage that exceeds the scope of your authorization. 1.6 Smart Device Connection When you use this App to connect smart devices, we collect information related to your device. This information is used to provide features such as smart device connection, identification of abnormal device status, and device management. Details are listed below: 1.6.1 Mobile phone-related information: Hardware device identifiers, phone model, system version information, system language, the country or region set on the phone, app store version number, phone screen size and resolution, and information regarding the CPU and display device. 1.6.2 Information collected during the smart device connection process: Depending on the type of smart device you wish to connect, we may collect the following information: ● Smart devices connected via Wi-Fi: Wi-Fi information (SSID, BSSID, Wi-Fi MAC address, Wi-Fi password), device MAC address, and device ID; ● Smart devices connected via Wi-Fi after establishing a local connection via Bluetooth: Wi-Fi information (SSID, BSSID, Wi-Fi MAC address, Wi-Fi password), device MAC address, and device Bluetooth MAC address; ● Smart devices connected via Bluetooth: Device Bluetooth MAC address and device ID; 1.7 Smart Device Home Management We collect room information for your smart devices to facilitate home management, providing you with a more convenient experience in operating your smart devices. 1.8 App and Smart Hardware Upgrades To ensure you continue to enjoy the latest services, we check the list of installed software and the App's version information to provide upgrade services for the App itself. Additionally, we collect the list of connected smart devices and device MAC information to verify current firmware versions, enabling us to provide firmware upgrade functions and ensure you have access to the latest service versions (including firmware). 1.9 User Feedback We collect the feedback or issues you submit to us, as well as the phone number you provide. This information helps us better understand the issues you encounter and allows us to contact you in a timely manner. 1.10 In addition, in accordance with relevant laws, regulations, and national standards, we may collect or use your relevant personal information without obtaining your authorization or consent in the following circumstances: 1.10.1 Matters directly related to national interests, such as national security and national defense security; 1.10.2 Matters directly related to significant public interests, such as public safety, public health, and public awareness; 1.10.3 Matters directly related to criminal investigation, prosecution, trial, and the execution of judgments; 1.10.4 Situations where it is necessary to protect significant legitimate rights and interests (such as life, property, or reputation) of you or other individuals, but obtaining your consent is difficult; 1.10.5 Personal information that you have voluntarily disclosed to the general public; 1.10.6 Personal information collected from lawfully publicly disclosed information, such as through legitimate news reports or government information disclosure channels; 1.10.7 Situations necessary for maintaining the safe and stable operation of the provided products or services, such as detecting and handling product or service malfunctions; 1.10.8 Situations necessary for conducting legitimate news reporting; 1.10.9 Situations necessary for conducting statistical analysis or academic research in the public interest, provided that any personal information contained in the results is de-identified when the results are made public or shared; 1.10.10 Other circumstances stipulated by laws and regulations. 1.11 How we share, transfer, and publicly disclose your personal information 1.11.1 Information storage location In accordance with laws and regulations, we store user personal information collected within the territory of the People's Republic of China (PRC) within the territory of the PRC. If the storage location of your personal information is transferred from within China to outside China, we will strictly comply with legal requirements. 1.11.2 Information storage period ● email: If you use our functions or services, we need to retain your email to ensure your normal use of the service; upon the cancellation of your account, we will delete the corresponding information within a reasonable period; ● Dynamic content/posts: When you use the "dynamic" (social feed/post) function and publish dynamic content, we need to retain such content to ensure your normal use of the function; upon your deletion of the dynamic content, we will delete the corresponding information within a reasonable period. ● In the event that our functions or services cease operation, we will notify you via push notifications, announcements, or other means, and delete your personal information within a reasonable timeframe. 1.11.3 Sharing We will not share your personal information with any other company, organization, or individual, except in the following circumstances: ● Sharing with explicit consent: We will share your personal information with other parties after obtaining your explicit consent. ● Sharing under statutory circumstances: We may share your personal information externally as required by laws and regulations, for litigation or dispute resolution purposes, or in response to lawful requests from administrative or judicial authorities. ● Sharing is necessary to realize the core functions of our products or services or to provide the services you require. ● Sharing with our affiliates: Your personal information may be shared with our affiliates. We will only share necessary personal information, subject to the purposes stated in this policy. If an affiliate wishes to change the purpose of processing your personal information, they will seek your authorization and consent again. ● Sharing with authorized partners: Certain services are provided by authorized partners solely to achieve the purposes stated in this policy. We may share specific personal information with partners to provide better customer service and user experiences. In such cases, these companies must comply with our data privacy and security requirements and implement security measures, such as encryption, for your personal information. We will only share your personal information for legitimate, proper, necessary, specific, and explicit purposes, and only to the extent necessary to provide the services. 1.11.4 Transfer We will not transfer your personal information to any company, organization, or individual, except in the following circumstances: ● Transfer with explicit consent: We will transfer your personal information to other parties after obtaining your explicit consent; ● In the event of a merger, acquisition, or bankruptcy liquidation involving the transfer of personal information, we will require the new company or organization holding your personal information to remain bound by this policy; otherwise, we will require that company or organization to seek your authorization and consent again. 1.11.5 Public Disclosure We will publicly disclose your personal information only in the following circumstances: ● We may publicly disclose your personal information upon obtaining your explicit consent or based on your proactive choice; ● Disclosure required by law: We may publicly disclose your personal information when mandated by laws, legal proceedings, litigation, or government authorities. 2. Explanation of Permission Requests Using this application may trigger requests for the following device permissions. To help you better manage your information, we will inform you of the purpose of the requested permission and the potential impact on service usage if the permission is not granted at the time the request is made; please review this information carefully. You may choose whether or not to grant the following permissions before using specific features. Additionally, you may modify your authorization settings at any time via your device's permission settings page. 2.1 Location Permission: Used to scan for nearby Wi-Fi networks and search for nearby Bluetooth devices, enabling the device to connect to the network via Wi-Fi or Bluetooth. 2.2 Enable Wi-Fi Permission: Used to connect to the Wi-Fi signal emitted by a device during the "Quick Connect" process to facilitate device communication. 2.3 Enable Bluetooth Permission: Used to connect to the Bluetooth signal emitted by a device during the "Quick Connect" process to facilitate device communication; Bluetooth permission is also required for communication with smart devices connected via Bluetooth. 3. Disclaimers Please understand and agree to the following: 3.1 You are required to download software to use this service; we grant you a personal, non-transferable, and non-exclusive license for this software. You may use this software solely for the purpose of using this service. 3.2 We develop different software versions of this application for different terminal devices; you should select and download the appropriate version for installation based on your actual circumstances. 3.3 You are responsible for preparing the terminal devices (such as mobile terminals and necessary network access equipment) required to use this service and for bearing any associated costs (such as telephone charges, internet access fees, etc.). 3.4 Your use of this service will consume resources from your terminal device and bandwidth. 3.5 This service is provided on an "as-is" basis, subject to current technology and conditions. We will make every effort to ensure the continuity and security of our services; however, we cannot always foresee or guard against legal, technical, and other risks. To the extent permitted by law, we disclaim liability for such risks—including, without limitation, service interruptions, data loss, and other losses or risks caused by force majeure, viruses, Trojan horses, hacker attacks, system instability, defects in third-party services, or government actions. 3.6 When using products or services provided by third parties within this application and its services, you must comply with the relevant third-party user agreements in addition to the terms of this Policy. 3.7 You may share your sleep reports with friends, family, and other users via third-party software. Please note that such reports may contain sensitive information, such as your personally identifiable information and personal health information. Please exercise caution when disclosing such sensitive personal information. You may control the scope of shared information through sharing settings; however, please be aware that such information may still be independently retained by other users or by unaffiliated third parties beyond our control. If you choose to share information, you assume the risk of any potential data leakage resulting from such sharing. 4. Your Data Subject Rights 4.1 While using our services, you may access, modify, and delete the registration information and other personal information you have provided, or contact us by following the instructions in the relevant notifications. 4.2 We will collect and use your information solely to enable the functions of our products or services, as described in this Policy. If you discover that we are collecting or using your personal information in violation of laws, administrative regulations, or our agreement, you may request that we delete it. If you discover errors in the personal information we have collected or stored, you may request that we correct it. Please contact us using the contact details listed in this Policy. 4.3 When you access, modify, or delete relevant information, we may require you to undergo identity verification to ensure the security of your account. 5. How We Manage and Protect Your Personal Information 5.1 How we manage your personal information 5.1.1 Personal information collected and generated by this application will be stored within the territory of the People's Republic of China. 5.1.2 Unless otherwise required by laws and regulations, we retain your personal information only for the period necessary to achieve the purposes described in this Policy, and we will delete or anonymize your personal information once the retention period has expired. If you wish to continue using your "AI MATTRESS" (美梦云管家) account, we will retain the personal information mentioned in this Policy to ensure your continued use of the App and its services. Furthermore, in the event that the operation of the App or service ceases, we will notify you via push notifications, public announcements, or other means, and will delete or anonymize your personal information within a reasonable timeframe. 5.2 How We Protect Your Personal Information 5.2.1 We take all reasonable and feasible measures to ensure that no irrelevant personal information is collected. We retain your personal information only for the duration necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. 5.2.2 We are committed to ensuring the security of your information; however, please understand that due to technical limitations and the potential for malicious activity, it is impossible to guarantee 100% information security at all times, even with the best possible security measures. The systems and communication networks you use to access "AI MATTRESS" may encounter issues due to factors beyond our control. Therefore, you should take proactive measures to protect your personal information—such as using complex passwords, changing passwords regularly, and refraining from disclosing your account credentials or other personal information to others. 5.2.3 In the unfortunate event of a personal information security incident, we will promptly notify you in accordance with applicable laws and regulations. This notification will include details such as the nature and potential impact of the incident, the remedial measures we have taken or intend to take, suggestions on how you can independently mitigate risks, and available remedies. We will communicate incident details to you via email, letter, telephone, push notification, or other appropriate means. If it is difficult to notify each affected individual personally, we will issue a public announcement in a reasonable and effective manner. Additionally, we will proactively report the handling of the incident to regulatory authorities as required. 5.2.4 Account Deletion: You may apply to delete your account within the App by navigating to [Me – Security Settings – Delete Account]. Once you cancel your account, we will cease providing products and/or services to you and, in accordance with your request—and subject to any contrary provisions in laws and regulations—we will delete your personal information. 6. How We Handle Minors' Personal Information In addition to complying with the provisions of this Policy regarding user personal information, we adhere to the principles of legitimacy and necessity, informed consent, clear purpose, security assurance, and lawful use. We strictly follow the requirements of laws and regulations such as the *Personal Information Protection Law* and the *Provisions on the Online Protection of Children's Personal Information* regarding the storage, use, and disclosure of children's personal information, and we safeguard the lawful rights of children and their guardians concerning such information. 6.1 This application is primarily intended for adults. Minors under the age of 18 may not create their own user accounts without the consent of a parent or guardian. If you are a minor, you should ask your parent or guardian to read this Policy carefully and use our services or provide us with information only with their consent. In cases where we collect minors' personal information with parental consent, we will use or publicly disclose such information only when permitted by law, expressly consented to by the parent or guardian, or necessary for the protection of the minor. 6.2 If we discover that we have collected personal information from a minor without verifiable parental consent, we will delete the relevant data as soon as possible. 7. How to Contact Us 7.1 If you have any questions, comments, or suggestions regarding this Policy or matters related to your personal information, you may submit your inquiries via the "Me – Feedback" section of this application; we would be happy to assist you. 7.2 We will address your inquiries as soon as possible. If you are dissatisfied with our handling—particularly if you believe our processing of personal information has infringed upon your lawful rights and interests—you may file a complaint or report with the relevant regulatory authorities or initiate a lawsuit in a court of competent jurisdiction. 8. Updates to This Policy 8.1 We may revise the content of this Policy from time to time. We will announce updates via the "Meimeng Cloud Butler" (Meimeng Yun Guanjia) Mini Program (e.g., through notifications or announcements), and you may also view the relevant agreements in the latest version of this application. Your continued use of this application constitutes your acceptance of the revised Privacy Policy. 8.2 Should any part of this Policy be held invalid or unenforceable for any reason, the remaining parts shall remain in full force and effect.